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Crafting the New Employee Experience 

Have you ever started a new job where everyone was too busy to show you the ropes, and nothing was set up when you arrived? You end up trying to look busy by studying the employee handbook as if you’re preparing for the LSAT exams. Not exactly a warm welcome, right? 

When done correctly, onboarding ensures a positive first impression and sets the stage for a productive employment relationship. SHRM reports that a standard onboarding process can boost new hire productivity by 50%. 

Being prepared for a new employee's arrival demonstrates professionalism and makes them feel welcome. Here are some essential tasks to complete before the new hire's first day: 

Pre-Arrival Communication 

• First Day Details: Inform them about start time, parking, arrival location, and who to ask for. 

• Dress Code: Clarify whether it's business casual or jeans-friendly. 

• Workplace Dynamics: Consider what’s happening in the workplace that day. Are key business partners available? Is it a busy period like month-end or during a major conference? 

First Day Planning 

• Department Introductions: Schedule meetings with key departments they will collaborate with. 

• Business Education: Arrange briefings with brand managers, product managers, or operations personnel. 

• IT Setup: Ensure their email, computer, building access, parking permit, phone, and job-specific software are ready. 

Warm Welcomes 

• Team Introduction: Have team members sign a welcome card. 

• Organization Announcement: Send an email or include a note in the company newsletter introducing the new hire. 

• Personal Touches: Small gestures, like giving them company swag and a workplace tour, go a long way in making them feel at home. 

Fun First Day Activities 

• Swag and Tours: Everyone loves free stuff. Show them around the office, including important spots like the coffee machine and lunchroom. 

• First Lunch: Plan a team lunch to make the new employee feel included and relaxed.